Getting a new phone & connection – 2


Irritatingly, Day 5.

Tried getting help from my friends but none of them have access to the Operation Support System..

Checked the Service Provider’s website and mailed my problem to their Customer Care.. I was pleasantly surprised to get their reply on a Sunday but the mail just said that my number became active on August 3rd(Day two) and that I should call their Customer Care number for further assistance.

The same response from the customer care number ” Please recharge to avail the service”!! It really angers me knowing that I have already recharged(TWICE!) and yet I have to hear this automated voice ask me to recharge so that I can speak to a Customer Care Executive!

Today being Friendship day, I was very upset on having to miss a lot of calls with my dear friends. X – it may be the last time you hear a ‘please’ from me!

I have sent a reply .. Also, I will make sure the store has their share of bone-picking with X done too tomorrow. Lets see..

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