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	<title>The Kenyan Keralite &#187; Airtel</title>
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	<description>on marketing, technology &#38; Kerala.</description>
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		<title>&#8216;Dil titli&#8217; Airtel ad &#8211; thumbs down!</title>
		<link>http://sreelesh.com/2009/08/dil-titli-airtel-ad-thumbs-down/</link>
		<comments>http://sreelesh.com/2009/08/dil-titli-airtel-ad-thumbs-down/#comments</comments>
		<pubDate>Wed, 26 Aug 2009 00:47:00 +0000</pubDate>
		<dc:creator>Sreelesh</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Airtel]]></category>

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		<description><![CDATA[I felt so strongly on this one I had to blog! Airtel&#8217;s marketing made a big mistake with the latest ad on &#8220;superior picture clarity&#8221; for Airtel DTH . These guys always had feel-good ads &#8211; the husband-wife relationship with Madhavan and Vidya Balan, the beautiful father-daughter ad with papa showing sweet daughter the stars [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Customer Care Execs, please read.</title>
		<link>http://sreelesh.com/2007/08/customer-care-execs-please-read/</link>
		<comments>http://sreelesh.com/2007/08/customer-care-execs-please-read/#comments</comments>
		<pubDate>Mon, 13 Aug 2007 05:32:00 +0000</pubDate>
		<dc:creator>Sreelesh</dc:creator>
				<category><![CDATA[Off-label]]></category>
		<category><![CDATA[Airtel]]></category>
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		<description><![CDATA[Hate to reminisce on my &#8216;ordeal&#8217; in getting a new connection, but there are a few things which I felt I had to put down in the hope that some Customer Care executive would read n make sense/use of: - speak to a customer keeping his/her problem history on top of your mind..This lady I [...]]]></description>
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		<title>GOT new connection!</title>
		<link>http://sreelesh.com/2007/08/got-new-connection/</link>
		<comments>http://sreelesh.com/2007/08/got-new-connection/#comments</comments>
		<pubDate>Sat, 11 Aug 2007 19:31:00 +0000</pubDate>
		<dc:creator>Sreelesh</dc:creator>
				<category><![CDATA[Off-label]]></category>
		<category><![CDATA[Airtel]]></category>
		<category><![CDATA[business]]></category>

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		<description><![CDATA[After 12 days of amazement(anxiety &#038; enthusiasm can&#8217;t hold for that long a time), I finally got activated my new Airtel connection!! I&#8217;m in not much of a mood to type now &#8211; I got to make all the calls that I had to catch up with from Friendship day! Thanks to my parents, my [...]]]></description>
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		<title>Getting a new phone &amp; connection &#8211; 4</title>
		<link>http://sreelesh.com/2007/08/getting-a-new-phone-connection-4/</link>
		<comments>http://sreelesh.com/2007/08/getting-a-new-phone-connection-4/#comments</comments>
		<pubDate>Thu, 09 Aug 2007 02:49:00 +0000</pubDate>
		<dc:creator>Sreelesh</dc:creator>
				<category><![CDATA[Off-label]]></category>
		<category><![CDATA[Airtel]]></category>

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		<description><![CDATA[Day 9!! Maybe the title should now just read &#8220;Getting a new connection&#8221;!! Been 8 days since I got my new Motorola L9 and I still have not made/received a single call from it! I&#8217;ve given up on getting the connection live. The guys who came to office were pretty nice &#038; understanding (but what [...]]]></description>
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		<title>Getting a new phone &amp; connection &#8211; 3</title>
		<link>http://sreelesh.com/2007/08/getting-a-new-phone-connection-3/</link>
		<comments>http://sreelesh.com/2007/08/getting-a-new-phone-connection-3/#comments</comments>
		<pubDate>Tue, 07 Aug 2007 04:32:00 +0000</pubDate>
		<dc:creator>Sreelesh</dc:creator>
				<category><![CDATA[Off-label]]></category>
		<category><![CDATA[Airtel]]></category>
		<category><![CDATA[business]]></category>

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		<description><![CDATA[Day 6 (!#&#038;%$*!!) I should say, I am impressed with my patience levels!.. It&#8217;s been a week since I PAID for a new connection and I am still to have it activated.. I got no reply to my mail to the Customer Care(and they say they reply in 24 hours!).. The store people said they [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Getting a new phone &amp; connection &#8211; 2</title>
		<link>http://sreelesh.com/2007/08/getting-a-new-phone-connection-2/</link>
		<comments>http://sreelesh.com/2007/08/getting-a-new-phone-connection-2/#comments</comments>
		<pubDate>Mon, 06 Aug 2007 07:11:00 +0000</pubDate>
		<dc:creator>Sreelesh</dc:creator>
				<category><![CDATA[Off-label]]></category>
		<category><![CDATA[Airtel]]></category>
		<category><![CDATA[business]]></category>

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		<description><![CDATA[Irritatingly, Day 5. Tried getting help from my friends but none of them have access to the Operation Support System.. Checked the Service Provider&#8217;s website and mailed my problem to their Customer Care.. I was pleasantly surprised to get their reply on a Sunday but the mail just said that my number became active on [...]]]></description>
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		<item>
		<title>Getting a new phone &amp; connection</title>
		<link>http://sreelesh.com/2007/08/getting-a-new-phone-connection/</link>
		<comments>http://sreelesh.com/2007/08/getting-a-new-phone-connection/#comments</comments>
		<pubDate>Sat, 04 Aug 2007 20:58:00 +0000</pubDate>
		<dc:creator>Sreelesh</dc:creator>
				<category><![CDATA[Off-label]]></category>
		<category><![CDATA[Airtel]]></category>
		<category><![CDATA[business]]></category>

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		<description><![CDATA[It&#8217;s now Day 4. Ok.. I&#8217;ll try tell this story as simply as I can(I used to be good at story narration in primary school, not too good now I realize).. Day Zero : I got a new phone n connection on the last day of July(I salute the credit card&#8217;s invention!). The gentlemen at [...]]]></description>
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		<slash:comments>1</slash:comments>
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