SMS marketing to the publicity-deprived entrepreneur is like the Gold rush to the small-time miner. You have an easy mine of gold found at very low cost, mined like crazy without a process or a plan, profits reaped, other miners join in for scale, more competing miners rush in and before you know it the gold mine is empty.
Today the cell phone user is inundated with marketing SMS and it is increasingly difficult to catch user attention. Check out my friend’s frustration on the number of mobile spam he receives: “51 unread SMS in just 3 days!”
Just like how gold mining improved in the prospecting, extraction, purification and transportation, mobile SMS marketing has to find ways of getting effective – finding the right, needing audience, at the right time and with the right message. Here is a quick checklist before you send out that SMS:
- Who is in your database of mobile numbers? Have you got their permission? Even if it means reading through every entry and investigating, make sure you know your list.
- Make sure your SMS has a value offering, not just an introductory SMS. e.g. “Reply YES to join the XYZ 25% discount promo“
- SMS is very personal. Never send an SMS without the customer’s name being mentioned.
- Get the message worded perfect. I loved this one from this site.
“Beat the queue! Show this text at Metropolis Nightclub before 10pm tonight and we’ll take you through the members’ only entrance. Free single shot at the bar with this text.”
Any club in Chennai reading?
- Always include an ‘unsubscribe’ or opt-out option such as “reply STOP to be removed“
- Never send the same SMS twice!!!
- When you have many messages to be sent(highly discouraged though), never have the SMS sent in a flurry, space them out over time.
- make sure your website has a mobile friendly version
Here is one that I received recently, it did not follow much of the above list but it caught my attention and it stays in my inbox!
Dear Customer,
Stay Indoor to Get Outdoor!
Bicycle service at your doorstep – BSA Hercules Care,
Call Toll Free 18001022324.
Mon to Fri (9 am to 5 pm)
“Stay indoor to get outdoor”… I liked that 
